Contact

Frequently Asked Questions

Please read our FAQ before sending us a message.

HOW DOES IT TAKE FOR MY ORDER TO SHIP?

Our typical processing time is 4-5 business days. Once your order is processed, we’ll send you a shipping confirmation email with tracking information.

WHAT IS YOUR RETURN AND EXHANGE POLICY?

We offer a 7-day return and exchange on eligible items. Items must be in their original condition and packaging.

HOW DO I RETURN OR EXCHANGE AN ITEM?

Please contact our customer support team or fill out the form to initiate a return or exchange. We’ll provide you with return instructions.

HOW CAN I CONTACT CUSTOMER SUPOORT?

You can contact our customer support team by email at loutlosastishop@gmail.com or by phone at +92 343 2444229 Whatsapp